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Privacy Policy

Privacy Policy

This Privacy Policy explains how Aelean, operated by AEL DESIGNS LLC, collects, uses, discloses and protects personal information when you visit aelean.com, make a purchase, contact us or otherwise interact with our services.

Information We Collect

Depending on how you use the site, we may collect:

  • Contact information, such as name, email address, phone number and shipping/billing address;
  • Order and transaction information, such as products ordered, purchase history, returns and refund information;
  • Payment-related information processed by our payment providers. We do not receive or store your full payment-card number;
  • Account and communication information, including messages you send to customer support;
  • Device and usage information, such as IP address, browser/device information, pages viewed and interactions with the site;
  • Cookie and similar-technology information used for site operation, preferences, analytics, security and, where enabled, advertising.

How We Use Information

We may use personal information to process and deliver orders, provide customer service, manage returns, prevent fraud, secure the site, comply with legal obligations, improve our website and services, measure site performance, and send marketing communications where permitted and subject to your choices.

How We Disclose Information

We may disclose information to service providers and business partners that help us operate the store, including ecommerce, payment, hosting, shipping, customer-support, analytics, fraud-prevention and marketing providers. We may also disclose information when reasonably necessary to comply with law, protect rights and safety, or complete a business transaction such as a merger or acquisition.

Sale, Sharing & Targeted Advertising

We do not sell personal information for money. Depending on the technologies used on the site and the law that applies to a particular consumer, certain disclosures to advertising or analytics partners may be treated as a “sale,” “sharing,” or use for targeted advertising. Where applicable law gives you a right to opt out of those activities, we will provide and honor the required choice mechanisms.

Cookies & Similar Technologies

We use cookies and similar technologies for functions such as keeping the site working, remembering preferences, understanding site usage, improving performance, preventing fraud and supporting marketing. More information is available in our Cookie Policy.

Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, accounting, fraud prevention, dispute resolution and legal compliance. Retention periods vary by type of information and legal requirement.

Your Privacy Choices

You may unsubscribe from marketing emails using the link in the message. You can manage browser cookie settings and any privacy controls made available on our site. Where applicable law recognizes an opt-out preference signal, we will process qualifying signals as required by law.

U.S. State Privacy Rights

Residents of certain U.S. states may have rights under applicable privacy laws, which can include the right to request access to, correction of, deletion of, or a copy of certain personal information, and the right to opt out of certain sale, sharing, targeted advertising or profiling activities. These rights and business obligations vary by state and may depend on statutory thresholds or exemptions. See our Your Privacy Rights page for instructions.

Children

Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13 for the purpose of selling products to them.

Security

We use reasonable administrative, technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure.

Contact Us

For privacy questions or requests, email support@aelean.com, call +1 971-339-9323, or write to AEL DESIGNS LLC, 4412 SE Hardwood Ln, Hillsboro, OR 97123, United States.

Company & Contact Information

  • Trading name: Aelean
  • Legal entity: AEL DESIGNS LLC
  • Oregon Registry Number: 2462281-91
  • Entity type: Oregon Domestic Limited Liability Company
  • Status: Active
  • Registered: September 2, 2025
  • Principal place of business: 4412 SE Hardwood Ln, Hillsboro, OR 97123, United States
  • Ship-from / fulfillment location: 4412 SE Hardwood Ln, Hillsboro, OR 97123, United States
  • Oregon business registry: Oregon Secretary of State business search
  • Email: support@aelean.com
  • Phone: +1 971-339-9323