Track Your Order
When tracking is available for your Aelean order, we send the tracking information to the email address used at checkout after the order is handed to the carrier.
Typical Order Timeline
- Handling: 1–2 business days
- Transit: 4–6 business days
- Estimated total: 5–8 business days
Tracking Has Not Updated
Carrier tracking can take time to show the first scan. If your tracking has not updated for several business days or your package is materially past the estimated delivery window, contact support@aelean.com with your order number.
Where Orders Ship From
Aelean orders are stocked, packed and fulfilled from 4412 SE Hardwood Ln, Hillsboro, OR 97123, United States.
Need Help?
Email support@aelean.com or call +1 971-339-9323.
Company & Contact Information
- Trading name: Aelean
- Legal entity: AEL DESIGNS LLC
- Oregon Registry Number: 2462281-91
- Entity type: Oregon Domestic Limited Liability Company
- Status: Active
- Registered: September 2, 2025
- Principal place of business: 4412 SE Hardwood Ln, Hillsboro, OR 97123, United States
- Ship-from / fulfillment location: 4412 SE Hardwood Ln, Hillsboro, OR 97123, United States
- Oregon business registry: Oregon Secretary of State business search
- Email: support@aelean.com
- Phone: +1 971-339-9323